Privacy Policy

1. Introduction

Capture Direct provides photography, videography, web development and UI/UX design services. This Policy applies to our website, our contact and enquiry channels, and any mobile or web application we make available under the Capture Direct name. By using our website or Services, you agree to the collection and use of information as described here.

2. Information We Collect

Information you give us directly

• Contact details: name, email address, phone number, and any details you include in a message, booking form or quote request.
• Project information: details about the shoot, brand, event, website or app you want us to work on.
• Payment information: where applicable, billing details processed through a third-party payment provider (we do not store full card numbers ourselves).
• Media you provide: logos, reference images, brand assets or video clips you share with us for a project.

Information collected automatically

• Usage data: pages visited, time spent, referring pages, and general interaction with the website, typically collected through analytics tools.
• Device data: browser type, operating system, device type and, where relevant to an app, device identifiers used for app functionality.
• Approximate location: derived from IP address for basic analytics; we do not collect precise GPS location unless an app feature explicitly requests it with your permission.

3. How We Use Information

We use the information we collect to:

• Respond to enquiries, prepare quotes, and deliver booked Services;
• Communicate with you about your project, bookings, invoices and updates;
• Operate, maintain and improve our website and any app functionality;
• Understand how visitors use our website so we can improve content and performance;
• Meet legal, accounting and tax obligations; and
• Protect against fraud, abuse and security incidents.

We do not sell your personal information, and we do not use the personal data you share with us for advertising purposes unrelated to our own Services.

4. Legal Basis for Processing

Where applicable data protection law requires it, we rely on the following legal bases: performance of a contract (fulfilling a booked project), your consent (for example, opting into marketing emails or optional app permissions), our legitimate interests (improving our Services and preventing fraud), and compliance with legal obligations.

5. Sharing & Third-Party Services

We share information only where necessary, with:

• Service providers who help us operate — for example, email providers, website hosting, cloud storage, and payment processors such as Paystack;
• Analytics providers who help us understand website traffic in aggregate;
• Legal or regulatory authorities, where required by law, court order, or to protect our rights, safety or property; and
• A successor entity, in the event of a merger, acquisition or sale of business assets, subject to this Policy continuing to apply.

We do not share your personal data with third parties for their own independent marketing purposes without your consent.

6. Data Retention

We retain personal information for as long as needed to fulfil the purposes described in this Policy — typically for the duration of a client relationship plus a reasonable period afterward for accounting, legal and portfolio purposes — unless a longer retention period is required by law or you request earlier deletion in line with Section 7.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal information, subject to legal or contractual retention needs;
• Object to or restrict certain processing, including marketing communications; and
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us using the details in Section 15. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our website and Services are not directed at children under the age of 13 (or the relevant minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If a booking involves photographing a minor (for example, a family portrait session), the account holder and the person providing consent must be a parent or legal guardian. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete it.

9. Data Security

We use reasonable administrative, technical and physical safeguards to protect the information we hold, including access controls, encrypted connections (HTTPS) on our website, and restricted access to client media and project files. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

We are based in Nigeria. If we use service providers located in other countries (for example, cloud hosting or analytics providers), your information may be processed outside your country of residence. Where required, we take steps to ensure such transfers are subject to appropriate safeguards.

11. Google Play Data Safety & Permissions

If Capture Direct offers a companion application distributed through the Google Play Store, the following applies in addition to the sections above, consistent with Google Play's Data Safety and User Data requirements:

• We disclose in the app's Play Store listing what data types are collected or shared, whether that data is encrypted in transit, and whether users can request deletion of their data;
• Any device permission requested by the app (for example, camera, microphone, storage or photo library access) is used only for the specific feature it supports, such as capturing or uploading media for a project, and is requested at the point it is needed;
• We do not request permissions unrelated to the app's core functionality, and we do not collect sensitive data types (such as precise location or contacts) unless clearly disclosed and consented to within the app;
• Users may withdraw a previously granted permission at any time through their device settings, and may request deletion of their account and associated data by contacting us at the email address in Section 15; and
• We do not knowingly direct any companion app at children, consistent with Google Play's Families Policy, unless the app is specifically designed and declared for that audience with corresponding safeguards.

12. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to remember preferences and understand site usage through analytics tools. You can control cookies through your browser settings; disabling cookies may affect some website functionality.

13. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision. Material changes will be highlighted where appropriate, including within any companion app if required by Google Play policy.

15. Contact Us

If you have questions about this Privacy Policy, or wish to exercise any of your rights, contact us at:

• Email: afroletng@gmail.com
• Phone / WhatsApp: 0815 440 8294